This week iWantGreatCare announced the recipients of the iWGC Certificate of Excellence 2017. This award recognises excellence by those individuals and surgeries who have put patient experience at the centre of their care. By receiving regular reviews throughout the year and maintaining a high average score, they truly deserve to be acknowledged for this fantastic achievement.
The healthcare industry both in the UK and worldwide is changing and is embracing the role that patient feedback has to play in improving services for all. iWGC wants to enable all those who work in healthcare to easily collect real-time, continuous feedback. The Certificates of Excellence acknowledges those who are leading the way in patient care and experience and the publicly available reviews will allow others to see what 5 star care is.
By gathering patient feedback to improve their services, they not only receive constructive suggestions for improvement but also heart-warming comments, written by patients who took time out of their day to say thank you.
Patient reviews are a particularly good resource for patients wishing to undergo plastic surgery procedures, for those researching treatments and surgeons. Mr Ross is not only the most highly rated plastic surgeon in the UK but also the highest rated surgeon of any discipline in the UK.